(1) Cancellation/reschedule policy: Please note that when you book a session and do not attend without more than 12 hours notice, that time slot cannot be booked by another student. As such, any session that you cannot attend and that is not rescheduled with at least 12 hours notice will be charged full price.

(2) If a student does not arrive in the first 15 minutes of the lesson, they will be considered absent, and will be charged for the lesson.

(3) If a student is late, the lesson will still end on time.

(4) If the teacher is absent without notifying the student at least 12 hours in advance, the student will be able to re-book the class at no charge. (this hasn't happened yet though :)